Corporate Activities
Sales and Marketing / Post-Purchase Services
“I'm glad it's a Canon.” Canon's services and solutions enable customers to easily make use of leading-edge technologies.
Canon sales companies worldwide do more than conventional sales and marketing. They also use leading-edge information and communication technology to connect consumers to the latest products, services and tailored solutions. As members of the Canon family in over 180 countries and regions, they build trust and keep Canon's reputation for reliability strong.
Canon Information Technology Services, Inc. maintains call centers in the U.S. and Canada.
Camera shop in Prague, Czech
Each of Canon's regional marketing headquarters— Canon U.S.A., Canon Europe, Canon China, Canon Australia, and Canon Marketing Japan — oversees its own regional sales and cooperates closely with Japan-based product development teams to reflect customer comments in Canon products.
A photo business solution (Singapore)
To meet the needs of customers and their challenges, such as business expansion and process improvement, security, and cost savings, Canon provides IT and print solutions. Canon works to understand each customer's viewpoint, no matter the industry, and strives to meet every request on a personal basis.
Sodexo (France)
Canon optimizes the document output environments of businesses large and small to offer comprehensive services, which include the deployment of equipment and the effective management of document input-output environments. With Canon's worldwide services, companies discover significant cost savings and productivity gains.
This new idea in online service allows customers to create their own stylish photobooks from digital photos. The system makes it easy to choose attractive binding and layouts, and offers both web publishing and order delivery to friends. Currently available in Japan, PHOTOPRESSO is scheduled to roll out globally soon.
Network MFDs service training
Canon Business Solutions in the U.S. provides direct sales of business machines through 70 offices. In cooperation with Océ, a recent addition to the Canon Group, Canon Business Solutions is growing and delivering higher quality solutions to U.S. customers.
Remote operation center
Canon Marketing Japan provides one-stop support for the outsourcing of IT systems operations and data center services, spanning all processes from installation to operation. To expand the capacity and range of services, the company plans to complete a large new leading-edge data center by 2012.
A commercial printing exhibition in Moscow
To better serve emerging markets in Asia, Russia, the Middle East, and Africa, Canon is strengthening sales capabilities in each region. The company's efforts include the introduction of products designed for local needs, participation in regional exhibitions, and reinforcement of service training.
Xi'an QSS (China)
Knowing how important after-sales support is to Chinese customers, as of the end of 2010, Canon China established a total of 21 Quick Service Stations (QSS) and Quick Response & Repair Centers (QRC) for digital cameras, inkjet printers, and other Canon products.
