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Product Responsibility

Carrying out high-quality repairs at the Marketing Engineering Technology Center of Canon Virginia (United States)
Carrying out high-quality repairs at the Marketing Engineering Technology Center of Canon Virginia (United States)

The Canon brand is registered in more than 190 countries and regions around the world. To further increase trust in the Canon brand among customers worldwide, Canon is working to make products with even greater added value, while also striving to ensure product safety and improve usability.

Quality Improvement Activities of Canon


Management Approach

  • Important Issues from the Perspective of Product Responsibility

Quality Management

  • Approach to Quality
  • Quality Assurance Systems
  • Training and Educational Activities

Ensuring Product Safety

  • Voluntary Action Plan Based on the Basic Policy on Product Safety
  • Product Safety Technical Standards
  • Quality Assessment during Development
  • After-sales Support

Improving Product Usability

  • Providing Information on the Appropriate Use of Products

CSR Activities