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Items of Significant Concern to Stakeholders

Canon annually conducts a stakeholder survey, taking the concerns and expectations expressed into consideration in determining the reporting categories of our sustainability report.
Questions were posed concerning the seven core subjects of ISO 26000, a set of international standards for social responsibility, and stakeholders selected the subjects of highest concern to them.

Survey Summary

  • Method: Questionnaire
  • Target: Consumers, suppliers, investors and analysts, NGOs and NPOs, persons affiliated with universities and research organizations, national and local governments in Japan, the Americas, Europe and Asia
    Respondents: 86
  • Survey period: December 2011–January 2012

Establishing a Proper Workplace Environment

Fair Operating Practices

Global Legal Affairs Seminar, an in-house seminar concerning laws and regulations
Global Legal Affairs Seminar, an in-house seminar concerning laws and regulations

Customer Care

The VIXIA HF M52(LEGRIA HF M52), featuring superior functionality and operability
The VIXIA HF M52(LEGRIA HF M52), featuring superior functionality and operability

Organizational Governance

Explaining management policies and business strategies at a briefing for individual investors
Explaining management policies and business strategies at a briefing for individual investors

CSR Activities

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