Canon's e-Maintenance system uses networks to provide automatic detection of low toner levels and other potential problems involving Canon network digital MFPs. Should consumables run out or a problem arise, the system automatically notifies the center, which in turn contacts a Canon service base for the prompt delivery of the required services.

The e-Maintenance remote monitoring system only sends information to a designated central server. Moreover, to provide users with peace of mind, data is transmitted securely using HTTPS protocol incorporating SSL (Secure Socket Layer)-based transmission path encryption functions, or via e-mail encrypted using public-key encryption.

Overview of e-Maintenance